Privacy Policy

Who We Are

This Privacy Policy applies to San Juan Artificial Grass Installation, operated at www.sanjuanartificialgrass.com. Our mailing address is 710 W 7th St, San Juan, TX 78589. If you have questions about this policy, you can reach us at team@sanjuanartificialgrass.com or by calling (956) 264-1739.

Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically when you browse our website.

Information You Provide Directly

• Name, phone number, and email address submitted through our contact or estimate request forms.
• Project details you share when requesting a quote, such as property address and scope of work.
• Messages or questions submitted through our website forms or sent to our email address.

Information Collected Automatically

• Browser type, operating system, and device type.
• Pages visited on our website and the time spent on each page.
• Referring URL (the page you came from before reaching our site).
• IP address and approximate geographic location.
• Cookies and similar tracking technologies (see Cookies section below).

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and schedule free on-site consultations.
• Communicate with you about your project before, during, and after completion.
• Improve the content and functionality of our website.
• Understand how visitors find and use our site so we can serve customers better.
• Comply with applicable laws and protect the rights and safety of our business and customers.

We do not sell your personal information to third parties. We do not use your information for automated profiling or decision-making.

Cookies

Our website uses cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it.

• Essential cookies: Required for basic website functionality. These cannot be disabled.
• Analytics cookies: Help us understand which pages are visited most and how visitors navigate the site. We use this data to improve our content.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect some features of the website.

Third-Party Services

We use a small number of third-party tools to operate this website and handle form submissions. These providers may process your information in accordance with their own privacy policies:

• Tally (tally.so): We use Tally to collect estimate request forms. Submissions are stored by Tally and forwarded to our team.
• Vercel Analytics: We use Vercel Analytics to collect anonymized website usage data. No personally identifiable information is collected through this tool.
• Google Maps: Our website embeds a Google Maps iframe to display our office location. Google may collect data in connection with this embed per their own privacy policy.

Data Retention

We retain contact and project inquiry information for as long as reasonably necessary to provide our services and comply with applicable law. If you would like us to delete your information, contact us at team@sanjuanartificialgrass.com and we will respond within 30 days.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any marketing communications.

To exercise any of these rights, contact us at team@sanjuanartificialgrass.com.

Children

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

Questions or concerns about this Privacy Policy can be sent to team@sanjuanartificialgrass.com or by mail to 710 W 7th St, San Juan, TX 78589.